How can i fix it? Dae [ Entry ] Is there a charge if I will link my paypal acct to my bdo acct? Also, how about when withdrawing money that was transferred from paypal to bdo? Thank you. Where can I find it? Thank you, Eleseo. Sheena Eufrates Zamora [ Entry ] Hi! I have a question regarding the restrictions of withdrawing money "from" BDO account "to" paypal. Is it still not allowed with the "recent" bank upgrade last year?. Artchie [ Entry ] hey if the information of the bank account and your account in paypal is different, can i still be able to transfer the money?
Kev [ Entry ] Is the bank code same for all branches? Joy Rhea Lozada [ Entry ] Hello. Can a joint BDO account be used to link in paypal? I dont have my own account. Please help me. Im afraid to transfer funds because it might not be credited.
What should I do? The email is not replying to me anymore. Can you help me please? S bank statement q nkreflect n ung n ndeduct ng paypal when I link my debit card, When will it reflect n ok n ung account q to transfer funds. Searllin Gonzaga [ Entry ] Hi, ang tagal ko ng nilink yung bank account ko but nakalagay is "checking" padin up until now. What to do? Vanessa [ Entry ] Hi, Card Number ko nilagay ko. Imbis Account number. Nalito kasi ako 16 digits ang hiningi, Late ko na tu nabasa : Marerefund ba yung pera naTransfer ko?
Kylie Sanchez [ Entry ] Hi ano po yng bdo bank code? Lovely [ Entry ] I put one 0 to my account number. Labels: Bank accounts and credit cards. Login to Reply or Kudo. All forum topics Previous Topic Next Topic. Accepted Solutions. Log in to Ask a Question. OMG I forgot about this post altogether, but this problem of mine has already been addressed and taken care of by Paypal since yesterday.
I just forgot to perhaps maybe take this down or what. My only problem now is why my transactions aren't getting through, but perhaps that's just a problem with either my card issuer or the internal security system of Paypal itself.
Thanks for answering though!! Very much appreciated. Login to Me Too. Hello again, LeZi - I am glad you were able to get the first issue sorted. Hopefully you can get your payment to go through soon! Yeah about that I think it's more likely of the internal security system as when I was on the call with a Paypal representative, she told me that my transaction did show up on the system but then it wouldn't make the transaction and is blocked which apparently can potentially harm me and my card hahaha Which makes me wonder since I'm purchasing the item on Ebay, perhaps it isn't really safe there anymore??
I don't know Anyways, hope I do have my problem sorted out soon since it's already been a week this has been going on hahaha. Hi LeZi, May I know how you fixed it? I am getting error when I am trying to link my BDO debit card too. It says" Sorry, we're unable to link that bank because it is disable.
Please try another bank. How do I resolve this? Need your help. New Community Member. Because of this, all BDO Pay transactions are considered final and cannot be cancelled. Please coordinate directly with your Merchant, Biller, or other BDO customers for any changes you want to make to your transaction. Pay Bills via Credit Card is also coming soon. You can Send Money through account number, mobile number, or email address. Just follow the steps below:.
Double-check your transaction details and tap Confirm. You will receive an in-app notification, text message, and email to confirm your successful transaction. But Send Money to other banks and mobile wallets is coming soon! If you chose Send Money via Contact, your contact's name will also appear. Please coordinate directly with the person who received the money. Enter the amount, and choose the contact you want to Request Money from.
You will receive an in-app notification and text message once your requested money has been sent to you. No, you cannot cancel a Request Money transaction after it has been made. Please coordinate directly with the BDO Pay user you requested from instead. You can Request Money from only one person per transaction, but can send multiple requests to the same person. If you need to Request Money from more than one person at the same time, use Split Bill instead.
You can split a bill with at least one other person, and with up to five other people. You may or may not choose to include yourself in the split. PHP No, you cannot cancel a Split Bill request after it has been made. Please coordinate directly with the other BDO Pay users you split the bill with instead. No, you only need to enter your billing details and pay. When you get to the payment success screen, you'll be able to save your biller to make future payments easier.
Save your favorite billers to make future payments easier. Just tap Save Biller on your transaction success screen. Your Saved Billers will be at the top of the list when you open Pay Bills again. If your payment is successful, you will get an in-app transaction receipt and an email.
You can also check your Transaction History. Yes, you can use BDO Pay to pay for bills beyond the due date if your billers allow it in their policies. They may also charge you a late payment fee. Please double-check with your biller. Yes, you can make partial payments for a bill, but your biller may charge you a fee for not paying the full amount. You get an email and in-app transaction receipt, but official receipts have to be requested directly from the biller.
If you're sure you have the right email address, check your spam folder, or if you have applied any filters that might keep you from seeing the message. If you still cannot find your transaction receipt and email, please send an email to callcenter bdo.
If you entered the wrong amount or entered the wrong bill details, please send an email to callcenter bdo. If you scanned a cashier-generated QR code to pay, or paid via Show QR using a QR code you generated, it depends on the source account you used for the transaction. If you used a credit card for the Scan to Pay transaction, you can ask the cashier to void the transaction.
If you used a Savings or Checking account, or a debit card, ask them to call the Merchant Services Hotline. What message are you getting from the app? Find out what it means, and what steps you can take to fix this. If the brand of your card is not accepted, please choose another credit card or source account and try again. Yes, you can earn points. Scan to Pay transactions are treated like regular credit card transactions. Yes, you will qualify for rewards, discounts, or deals of specific BDO Credit Cards if you use the participating credit card as the source account of your Scan to Pay transaction.
Check if your camera lens is dirty or if there is something blocking a portion of the QR code, then try again. If you are shopping in-store and have trouble scanning a cashier-generated QR code, just ask the cashier to generate a new one. Please use a different payment option in the meantime. If you notice the amount you paid was wrong after scanning a cashier-generated QR, it depends on the source account you used for the transaction. If you used a credit card, you can ask the cashier to void the transaction.
Generic Merchant QR codes displayed in stores do not expire. Cashier-generated Merchant QR codes are unique per transaction and will expire after use. Customer-generated QR codes used for in-store Show QR payments are valid for multiple uses but will expire after 5 minutes. The generic Merchant QR code is usually displayed on a card or board near the cashier or payment area of the store. Any customer can scan it to pay, but will need to enter the payment amount themselves and wait for the cashier to get confirmation of their payment via SMS.
When a customer scans a cashier-generated Merchant QR code that is unique to their transaction, the payment amount and other details are automatically captured - no need for the customer to enter the amount themselves.
The cashier will then scan your customer QR code, and the amount will be debited from your source account. Wait for the merchant to say it is okay to move your screen away from the scanner.
The customer-generated Show QR code can be used multiple times, but it expires after five minutes. If you noticed that the amount you paid was wrong after paying via Show QR, and the source account you used was a credit card, ask the cashier to void the transaction and try again. If you used a Checking or Savings account, or a debit card as the source account of your transaction, please ask the cashier to call the Merchant Services Hotline.
Online Banking Login. Not yet enrolled? Search form Search. Getting Started Sign-Up. BDO Digital Banking is like your safe that helps you grow your wealth while managing your accounts, while BDO Pay is like your wallet that helps you enjoy life and easily pay for everything you need. No cash-in, no hassle! Who can sign up for BDO Pay? What benefits do I get when I complete my sign-up? If you already have Digital Banking, follow these steps to sign up: 1. Download BDO Pay by clicking the button below.
If you do not have a BDO Account yet, follow these steps to sign up: 1. You can add up to five 5 trusted devices. How long does it take to complete my BDO Pay sign-up? My sign-up was unsuccessful. What should I do? Here are the things that could lead to an unsuccessful sign-up, and what you can do to fix it: 1.
Account Security. How can I change my PIN? To change your PIN: 1. Log in to your BDO Pay account. Create a new PIN. To reset your PIN: 1. Tap Forgot PIN? What should I do if I get locked out of my account? Upon login. If there is more than one 1 set of biometrics saved on my device ex. How do I report scam incidents to BDO? What should I do if someone has taken over my account? How can I report an unrecognized or unauthorized transaction that showed up in my transaction list? Account Maintenance.
Why am I not getting push notifications?
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