If your reply doesn't send as soon as possible, it's likely that both you and the person you're talking to will forget what you were talking about entirely. If you find that your Snapchats won't send, it could be due to a host of different issues. Here's how to troubleshoot your Snapchat app on both iPhone and Android devices. More often than not, if you're having problems either sending or receiving Snapchats, the problem is probably your internet connection. It's possible you have a weak connection, or are connected to a signal that hasn't given you internet access like on a plane or in a hotel.
If you're at home, get closer to your Wi-Fi router and perhaps try restarting it. If you're out and connected to mobile data, try turning on Airplane Mode and turning it off again to refresh your connection.
If you know you're not having connection issues, the issue may be with Snapchat itself. One of the easiest ways to get any app functioning properly again is to just restart it. Force close the app on your iPhone or Android device , then reopen it and try sending your snap again. Similar to restarting the app, logging out and back into Snapchat can sometimes fix bugs. To log out of Snapchat:. Tap the settings icon in the top right corner of your profile page — it looks like a gear.
In the Settings menu, scroll all the way down to the bottom and tap "Log Out. If none of these methods work, sometimes clearing Snapchat's cache will. Don't worry: clearing your cache won't delete any of your data. Confirm that you want to clear the cache. The next thing you need to do is to check if the Snapchat servers are down.
If you notice that the tap to retry message is showing for all of your messages, you can assess whether Snapchat is down. When Snapchat is down, this means that a lot of people will be experiencing the same issue as you so you should worry. The Snapchat app on your device runs on a server and that allows you to have access to the app.
To check this, you can either ask a friend on another social media or via text whether Snapchat is working properly for them. You can also go to down detector to check if Snapchat servers are down and look at the server location next to you.
The next thing you need to do in this situation is to restart your device after closing Snapchat. Restarting your device gets rid of all the glitches that are going on within your phone.
The system is shut down then restarted again which means that all the issues that are stopping Snapchat from working are going to be wiped. Check for updates. Read also: How to update apps on the Google Play Store Restart your phone Like many tech problems, the simplest solution is to restart the device. Check your internet connection. How to edit permissions in Snapchat: Open Snapchat. Tap on your avatar icon to open your profile.
Hit the Settings cog icon in the top-right corner. Tap Permissions. Missing permissions will say Tap to enable. This will open the system settings to adjust all permissions for the app. Go into Permissions and give Snapchat permission to use everything it needs to. Clear Snapchat app cache Most apps download media and other types of data onto your phone, and if those files are corrupted, it can cause Snapchat to stop working.
How to clear Snapchat cache: Open Snapchat. Select Clear Cache. Hit Continue. How to clear a conversation in Snapchat: Open Snapchat. Scroll down and tap Clear Conversation. Select the conversation to clear and confirm by hitting Clear. How to remove a friend in Snapchat: Open Snapchat. Tap My Friends. Long press on the friend you want to remove.
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